Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, billing and shipping addresses, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our baking services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 212-407-8724.

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Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing and using BakeSage Co services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

BakeSage Co provides premium artisan baking services including custom cakes, pastries, breads, and catering services for various events and occasions.

3. Orders and Payment

All orders are subject to acceptance by BakeSage Co. Payment is required at the time of order placement for retail items. Custom orders may require a deposit with balance due upon completion.

4. Cancellation Policy

Custom orders may be cancelled up to 48 hours before the scheduled pickup/delivery date. Cancellations made less than 48 hours in advance may be subject to charges.

5. Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of pickup/delivery to resolve any issues.

6. Limitation of Liability

BakeSage Co shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

7. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

8. Contact Information

For questions regarding these terms, please contact us at [email protected] or +1 212-407-8724.

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Disclaimer

Last Updated: January 1, 2026

1. General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, BakeSage Co excludes all representations, warranties, conditions and terms.

2. Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, dairy, nuts, and soy. Please inform us of any allergies when placing your order. While we take precautions, we cannot guarantee that our products are free from allergens.

3. Nutritional Information

Nutritional information provided is approximate and may vary based on ingredients and preparation methods. Consult with a healthcare provider for specific dietary needs.

4. Product Availability

Product availability is subject to seasonal ingredients and production capacity. We reserve the right to substitute ingredients or decline orders based on availability.

5. Custom Orders

Custom cake designs are created based on client specifications and our artistic interpretation. Final products may vary slightly from initial concepts due to the handcrafted nature of our work.

6. Delivery and Storage

Proper storage and handling of baked goods after delivery or pickup is the responsibility of the customer. We recommend consuming perishable items within recommended timeframes.

7. Photography

Product photos on our website are for illustration purposes. Actual products may vary in appearance due to the handcrafted nature of our baking.

8. External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external websites.